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IP Networks

When the MSP shrugs: Why telecoms expertise matters for firewall configuration

July 28, 2025 By Andrew

More and more of our clients are turning to us for help with IP networking — so we’re currently publishing a series of articles where we focus on key lessons and strategies from the front lines of IP and VoIP convergence. Recently, one of our clients found themselves stuck. They were trying to set up… Continue Reading

From Telemetry to Tactics: Monitoring Your Voice Network Like an F1 Team

July 18, 2025 By Andrew

With the new Formula 1 movie currently dominating the summer box office, even casual fans are getting a taste of what makes this sport so captivating. The high-speed drama, the split-second decisions, the relentless pursuit of performance—it’s all on full display. And for those of us already in the F1 fan club (as readers of… Continue Reading

Protecting Your Network (and Your Dinner): SBC Security and the Battle Against DoS Attacks

July 17, 2025 By Andrew

My wife and I will celebrate our 18th wedding anniversary next month, and while I have many good memories from our wedding, I also have one regret. In the months leading up to the wedding, we invested a lot of time into planning the reception, especially the food. We taste-tested menus, researched caterers, and selected… Continue Reading

Best Practices for Securing a Metaswitch Deployment

May 29, 2025 By Andrew

In Ocean’s Eleven, the heist wasn’t just about breaking into a vault. The vault was protected by security guards, infrared sensors, seismic detectors, an enormous steel door, and the most unpredictable element of all — Terry Benedict. There wasn’t a single vulnerability to exploit. The only way to succeed was to navigate all the layers… Continue Reading

Voice Network Redundancy: Designing for High Availability

May 15, 2025 By Andrew

I’m a nervous traveler. The moment we start packing for a trip, I can feel the tension building. Did we leave enough time to get ready? What if traffic is bad? What if security lines are long? I like to be at the airport a full two hours early, even for a short domestic flight… Continue Reading

Protecting Your CommPortal: Why a Web Application Firewall (WAF) Is a Smart Investment

February 12, 2025 By Andrew

If you’re a Metaswitch operator, you’re probably familiar with CommPortal—the web-based interface that allows your customers to manage their phone settings, voicemail, and other communications features. It’s a great tool, providing a user-friendly way for subscribers to take control of their services – and the same web interface is also used by individual phone endpoints… Continue Reading

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