More and more of our clients are turning to us for help with IP networking — so we’re currently publishing a series of articles where we focus on key lessons and strategies from the front lines of IP and VoIP convergence. Recently, one of our clients found themselves stuck. They were trying to set up… Continue Reading
IP Networks
From Telemetry to Tactics: Monitoring Your Voice Network Like an F1 Team
With the new Formula 1 movie currently dominating the summer box office, even casual fans are getting a taste of what makes this sport so captivating. The high-speed drama, the split-second decisions, the relentless pursuit of performance—it’s all on full display. And for those of us already in the F1 fan club (as readers of… Continue Reading
Protecting Your Network (and Your Dinner): SBC Security and the Battle Against DoS Attacks
My wife and I will celebrate our 18th wedding anniversary next month, and while I have many good memories from our wedding, I also have one regret. In the months leading up to the wedding, we invested a lot of time into planning the reception, especially the food. We taste-tested menus, researched caterers, and selected… Continue Reading
Best Practices for Securing a Metaswitch Deployment
In Ocean’s Eleven, the heist wasn’t just about breaking into a vault. The vault was protected by security guards, infrared sensors, seismic detectors, an enormous steel door, and the most unpredictable element of all — Terry Benedict. There wasn’t a single vulnerability to exploit. The only way to succeed was to navigate all the layers… Continue Reading
Voice Network Redundancy: Designing for High Availability
I’m a nervous traveler. The moment we start packing for a trip, I can feel the tension building. Did we leave enough time to get ready? What if traffic is bad? What if security lines are long? I like to be at the airport a full two hours early, even for a short domestic flight… Continue Reading
Protecting Your CommPortal: Why a Web Application Firewall (WAF) Is a Smart Investment
If you’re a Metaswitch operator, you’re probably familiar with CommPortal—the web-based interface that allows your customers to manage their phone settings, voicemail, and other communications features. It’s a great tool, providing a user-friendly way for subscribers to take control of their services – and the same web interface is also used by individual phone endpoints… Continue Reading





