In this article we’ll explore how to provide Emergency Standalone (ESA) function when you have a TelcoBridges media gateway operating with a Metaswitch CFS. Late last year Metaswitch and TelcoBridges announced a partnership to provide greater interoperability between the Metaswitch ecosystem and Tmedia media gateways, with the intent that TelcoBridges media gateways could serve as… Continue Reading
Technical
The LERG: Telecoms heaven for data nerds
When I was a kid my favorite sport was cricket. (Actually that’s still true.) I found cricket particularly appealing because it was chock-full of numbers. I could (and can) tell you that Don Bradman’s test batting average is 99.94, or that the highest score by an Englishman was Len Hutton’s 364 at the Oval in… Continue Reading
Metaswitch SP4100 CPU cards – do you need spares?
A couple of years ago I wrote an article warning people about some quirks in the way the Metaswitch CPU cards from the VP2510/VP3510 era worked. I’m writing an update today to share some details of a new service we’ve developed for those using these cards. As a refresher, the key points from the previous… Continue Reading
3CX and Metaswitch SIP configuration guide
As I write this in 2021, you would think that SIP interoperability would be a solved problem, but sadly that’s not the case. In this document we’ll be sharing the configuration we’ve used to build a SIP trunk between a Metaswitch and a 3CX PBX. As an aside, we decided to experiment with a virtual… Continue Reading
988 Suicide Hotline and 7D local dialing
In October 2020 President Trump signed the Suicide Hotline Act, putting into law a plan the FCC already had in motion to designate 988 as a nationwide phone number for a national suicide prevention and mental health crisis hotline. I wrote briefly about this when the FCC first proposed the idea, and concluded that this… Continue Reading
5 translations best practices for a reliable network
How often do you have to update your switch translations or routing? Among our clients this varies from “every week” to “once or twice a year” – and every time a change is made there’s a risk of impacting service. With any network wide change you need to strike a balance between operating efficiently and… Continue Reading