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Hosted Voice Platforms

Comparing Voice Platforms: How Would You Even Decide?

May 20, 2025 By Andrew

In December 2020, I bought a house. And for once in my life, I timed it just right — December 2020 was the absolute low point of mortgage interest rates. We locked in a fixed-rate mortgage at a very low rate, and boy am I thankful when I look at mortgage rates today. Even if… Continue Reading

How to Migrate Voice Services Without Disrupting Customers

May 13, 2025 By Andrew

Springtime last year, we broke a tail light. It happened while parking under a slightly-too-low tree branch — a small crack in the rear casing, nothing dramatic. So we took the car to a local shop to have the light replaced. While we were there, the mechanic offered a “quick tune-up” — just to make… Continue Reading

Should You Move Your Metaswitch to the Cloud? Key Considerations

May 8, 2025 By Andrew

The voice industry is changing. Again. If you’re a small ILEC or CLEC running a Metaswitch softswitch, you’ve probably noticed the rumblings: first Metaswitch was acquired by Microsoft, then in March Metaswitch was sold to Alianza – and all this change has raised a lot of eyebrows — and even more questions. What does it… Continue Reading

The ILEC Dilemma: When to Shift to a Hosted Voice Platform

February 27, 2024 By Andrew

Over the past month we’ve reviewed how a hosted voice switch can fit into your network architecture, and then considered the reasons in favor, and the concerns for an ILEC looking at a hosted voice platform. In this article we’ll finish our series by pulling it all together, and we’ll present a framework for how… Continue Reading

Why an ILEC might be wary of a hosted voice platform

February 26, 2024 By Andrew

In our last article we discussed all the reasons why a hosted voice platform could be a good idea for a small ILEC or CLEC – and we came up with a pretty good list of reasons to be interested in the concept. It was all very positive and exciting, thinking about the wonderful future… Continue Reading

Why would an ILEC consider a hosted voice switch?

February 14, 2024 By Andrew

I’m currently sitting in the Sundance Mountain Resort in Utah, courtesy of Alianza, at a conference about “the future of telecom”. Alianza believes that the future of telecom is for voice to move to the cloud, so that all the telecommunications service providers (e.g. ILECs) can focus on being network providers (ISPs). Voice would then… Continue Reading

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