If you sell UCaaS / Hosted PBX services there’s an important deadline coming up in about 6 weeks. By January 6, 2022 all 911 calls (including those from software-based SIP clients), need to have accurate location information – even if someone picks up their laptop, walks to Starbucks, then dials 911 on their laptop’s software… Continue Reading
Articles
Metaswitch partners with TelcoBridges for media gateways. And all the people rejoiced.
On November 3 TelcoBridges and Metaswitch announced a new partnership. “We are delighted to be certifying TelcoBridges to provide another media gateway option with proven interoperation with the Metaswitch Call Feature Server product family and integrated with the always-on diagnostic capability provided by our MetaView Service Assurance Server.” Joe Weeden, VP of Voice Core infrastructure at… Continue Reading
Reassigned Numbers Database – Overview
On Monday November 1, 2021 the FCC opened up the Reassigned Numbers Database to users. This database is an attempt to reduce the number of unwanted calls that people receive – by avoiding those unwanted calls that result from a number being disconnected and then reassigned. The basic idea is simple. Every month, service providers… Continue Reading
The 3 questions you must ask before you start troubleshooting
We spend a lot of time providing troubleshooting assistance to our clients. If one of their subscribers has opened a trouble ticket, and our client is having a hard time resolving the issue, they can ask us for help. We’ve been troubleshooting problems in voice networks for many years. Although the problems can often be… Continue Reading
Did I finish the race? Coaching, mountains, and telecoms
You may remember that back in May I asked for your advice: Should I hire a coach to help me prepare for a 50K mountain running race? Y’all said yes, so I did. Race day was September 26, and I’ve had several people emailing excitedly asking for an update. Did the coaching work? Did I… Continue Reading
What’s your backup plan for the next big DDOS attack?
Bandwidth.com operates (in their words) “the world’s largest directly-connected network”. They have PSTN connectivity in over 60 countries, and provide originating and terminating service to carriers large and small across the world. My impression is that Bandwidth is a well-run company, with a strong technical foundation and good people. Despite this, from September 25-29, 2021… Continue Reading