In the very first Sherlock Holmes short story, A Scandal in Bohemia, the great detective creates a small fire (and plenty of smoke) in order to reveal a secret. He’s trying to find a scandalous photograph, and in the panic of the apparent fire, his adversary runs to retrieve the photograph – thereby giving up… Continue Reading
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FCC Robocall Mitigation Database is live!
In the FCC’s Second Report and Order (September 2020) they announced plans for a Robocall Mitigation Database, where all carriers would need to file their plans for STIR/SHAKEN and robocall mitigation. In particular, a key requirement in qualifying for the 2 year extension for STIR/SHAKEN implementation (available to carriers with fewer than 100K subs) was… Continue Reading
Metaswitch SP4100 CPU cards – do you need spares?
A couple of years ago I wrote an article warning people about some quirks in the way the Metaswitch CPU cards from the VP2510/VP3510 era worked. I’m writing an update today to share some details of a new service we’ve developed for those using these cards. As a refresher, the key points from the previous… Continue Reading
Should we create problems in order to demonstrate great support?
In December my family moved into a new home – a newly built house where we had to wait a couple of months for the developers to finish building it. Buying a brand new house has some downsides. We currently live next to a construction site where they start work at 6am. Every day. Also… Continue Reading
Are my customers making illegal robocalls?
If you qualify for an extension to the June 30 STIR/SHAKEN deadline in the TRACED Act, you are required to implement Robocall Mitigation in your network (see this video discussion). Robocall Mitigation is all about making sure that you are not the SOURCE of illegal robocalls. But what if you are? What exactly is an… Continue Reading
Cap-and-Grow or Rip-and-Replace?
My family recently moved house – for the first time in 8 years – and boy is it hard work. We only moved about a mile down the road, so the moving piece wasn’t so bad. It was the packing. And the unpacking. We’re still unpacking 3 months after we moved, and it’s amazing how… Continue Reading