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Taking care of clients and living in a van

March 15, 2021 By Andrew

I love podcasts. Whether I’m driving, out for a run, or washing the dishes – they’re a great source of education and entertainment. And since I love podcasts, I figure that other people do too – and so I regularly toy with the idea of adding a telecoms-focused podcast to the articles I publish.

Whether I will actually start something official I don’t know, but I have begun to record some video interviews, which provides some nice variety among all the emails.

A few months ago I had the opportunity to catch up with an old friend and coworker Dave Capece. He’s a charismatic guy who used to work with me in Metaswitch Support, then spent a couple of years traveling the world delivering training courses for Metaswitch, and then helped me get started as a consultant.

In this excerpt from our conversation we share a little about our history together, the value of best practices, how to take care of clients, and why Dave was Zooming with me from a van in the middle of the desert.

Enjoy.

About Andrew

Award Consulting is focused on helping ILECs and CLECs who use Metaswitch products to thrive as they improve their networks through migrations, strategic projects and improved service offerings.

Our goal is to create highly specific, highly valuable content targeted specifically at US regional service providers, and especially those who are running Metaswitch equipment. Join our email list to be notified of new content.

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Our goal is to create highly specific, highly valuable content targeted specifically at US regional service providers, and especially those who are running Metaswitch equipment. Join our email list to be notified of new content.



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