We publish a regular email newsletter with articles focused on ILECs and CLECs, particularly those with Metaswitch products. Recent articles have covered STIR/SHAKEN, trunk migrations, hosted PBX features and troubleshooting strategy.
If you work in network operations or product management it’s a great way to stay informed about the topics that are important to your role.
If you’d like to receive these articles, please enter your email address below.
Andrew’s newsletters are always informative, relate to current topics, and future thinking. I delete lots of e-mails, but Andrew’s are certainly worth a few minutes out of my busy day.
JD Bennetts, Custer Telephone
I read your emails because I find the subjects very informative and relatable to current happenings within the industry. You take time to highlight any announcements (FCC mandate, Meta notices, etc.) which shines another light on importance or sometimes just initiates conversations internal to our company. “Did you see the Award email on…” happens a lot.
Keeno Rucker, Ritter Communications
They are entertaining. Not stale like some [corporate] newsletter … You talk to actual issues AND provide plausible options to resolve those issues in a way that gets us thinking more creatively rather than a hand out on a silver platter with a defined fix (you should be paid for those ones). You are really helpful and responsive and you connect the community to each other not just to you to make money. Some of these emails I read and think “why would he send this, this takes away from his bottom line(financially)”. Not all are relevant to my role but I share your email with those I think it may help out. You have created some relationships for myself that had I not read your emails I would have never had. The content is relevant to most and easy to read.
Jay MacLean, Northland Communications
I enjoy getting these emails as it offers insights into things going on in the industry that either I’m actively working on and/or probably should be actively working on or investigating.
Andrew Norton, CBTS
Staying informed on major events in the telecom world via your newsletter has helped me make more informed decisions a technical, operations, and sales level.
Austin Rice, Metrocomm
I find your emails a combination of informative and entertaining. You have a folksy way of explaining things and whether the topic pertains to me, I find I read them all. It doesn’t come across as a pushy sales pitch and I appreciate that. Keep the newsletters coming!
Eric Berger, Ontera

Ray Napoletano
Vice President, Sales, Reinvent Telecom