Hosted PBX

Is it hypocritical to sell a hosted PBX service to your customers, but then use a traditional PBX for your own corporate offices? I’ve been in that very situation. I’ve been that guy trying to help someone configure a complex hosted PBX deployment – while sitting in my office on a traditional analog line. My… Continue Reading

If you’ve been following along with our series on hosted PBX over the past couple of months you might be thinking, “Hey, this seems like a good idea. We should start selling this to local businesses!” If that’s you, then I’m here to stand in the road, waving my arms, yelling “STOP!”. Maybe that’s a… Continue Reading

If you’ve decided you want to start selling Metaswitch hosted PBX to businesses in your service area, there’s a bunch of work to do – from marketing and product design to technical work. And it’s all important, but before you do anything else I’d recommend you set up a lab deployment. Why a lab? Is a… Continue Reading

There’s a lot of excitement about hosted PBX and UCaaS (Unified Communications as a Service), and you may be dreaming about all the exciting new revenue you could bring into your business if you start offering this to your business customers. But before we get too far ahead of ourselves we have an important question… Continue Reading

If you’re a regional ILEC or CLEC it’s easy to get depressed about the overall state of the telecoms market. Most younger people don’t have a landline, and if the trend of the last 5 years continues (extrapolating from the graph below) fewer than 10% of households will still have a landline by 2030. If… Continue Reading

Why bother offering hosted PBX? Traditional PBXs work well, businesses are used to them, and service providers can make good money on the equipment sale. So why change? In this short article we’ll look at 8 reasons that more and more service providers are switching to focus on the hosted model. 1. PBXs are expensive… Continue Reading